Cookie Policy

What cookies are used

My website may use:

• Essential cookies (required for the site to function)
• Analytics cookies (only with your consent)
• Embedded content cookies (e.g., fonts, maps, social media)

Your choices

You can:

• Accept all
• Reject all
• Manage preferences

Non‑essential cookies are only used if you choose “Accept”.

How to change your settings

You can update your cookie preferences at any time through your browser or the cookie banner.

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📝 3. Form Consent Wording (Add to all forms)

By submitting this form, you agree that I may use your information to respond to your enquiry.
For full details, please see my Privacy Policy.

For marketing sign‑ups:

I would like to receive gentle updates and news from Pandora’s Keepsakes. I understand I can unsubscribe at any time.

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📘 4. Internal ROPA (Record of Processing Activities)

(This is for your records — not published on your site.)

Processing Activities

Activity Data Collected Lawful Basis Retention Notes
Order fulfilment Name, address, email, order details Contract 6 years Required for tax
Enquiries Name, email, message Legitimate interests 2 years Stored in email
Website analytics IP, device info Consent As per tool Only if cookies accepted
Marketing Email Consent Until unsubscribed Double opt‑in optional
Handling special materials None (not personal data) N/A Until order complete Stored securely

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📨 5. SAR (Subject Access Request) Process

1. Confirm identity
2. Clarify scope if needed (stop‑the‑clock)
3. Search email, website forms, order records
4. Provide data within 1 month
5. Document the request internally

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🌸 6. Special Materials Handling Statement (For your website)

Your loved one’s materials are treated with dignity, care, and confidentiality.
They are stored securely, handled gently, and returned or respectfully disposed of according to your wishes.
No personal data is extracted from ashes, hair, breastmilk, or flowers.

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🔗 7. Footer Wording

• Privacy Policy
• Cookie Policy
• Terms & Conditions
• Contact

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💌 8. Email Marketing Compliance Wording

You are receiving this email because you opted in to updates from Pandora’s Keepsakes.
You can unsubscribe at any time.

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🌿 Ready for the next step

If you want, I can also:

• Format these into Webador‑ready pages
• Create your cookie banner wording
• Check your site’s scripts to confirm cookie behaviour
• Write a gentle announcement telling customers you’ve updated your policies